Shipping Policy

Thank you for shopping with Stemba. We are committed to delivering your order quickly and efficiently. Please review our Shipping Policy below.

Shipping Locations

We currently ship to the following regions:

If your country is not listed, please contact our support team at contact@stemba.com to inquire about availability.

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. Once your order has been processed, you will receive a confirmation email with tracking details. During peak seasons, processing times may be extended. We appreciate your patience.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any customs, duties, or import taxes imposed by your country are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order using the provided link or on our website under "Track Order". If you do not receive your tracking details within the estimated processing time, please contact our support team.

Shipping Delays & Issues

While we strive to ensure timely deliveries, unforeseen circumstances may cause delays, such as:

- Weather disruptions
- Carrier delays
- High shipping demand during holidays
- Customs clearance processes

If your order is significantly delayed, please reach out to us at [support email], and we will do our best to assist you.

For any questions or concerns regarding our shipping policy, please contact us at contact@stemba.com. We appreciate your trust in nd look forward to serving you!